Refund and cancellation policy
Draft for organiser and legal review. This text is not legal advice. Updated 28 October 2026.
Policy pending approval
The organiser has not approved the final cancellation window, attendee cancellation rules or refund timelines. Contact Hundred Mile Society before paying if you need certainty. The organiser must finalise and publish these terms before accepting live payments.
Failed or duplicate payments
If a payment is captured but no entry ticket is confirmed, contact the organiser with your ticket code and payment reference. The organiser will reconcile the Razorpay record. Never share card details, UPI PINs or an OTP.
Event cancellation and changes
If the organiser cancels or materially changes the event, contact the organiser for the available resolution. Any applicable statutory consumer rights remain unaffected. Approved refunds are initiated by the organiser through Razorpay and returned to the original payment method; processing depends on the payment provider and bank.
How to ask
Use the contact page to reach Hundred Mile Society. Include only the booking information needed to identify your request. The final support response time and refund processing timeframe require organiser approval.